As the company is family run, and remains small, when contacting us you will always speak to the proprietor, you can be assured that all your enquires will be answered immediately. We also provide our customers with a 24 hour 7 days a week service so you can be assured no matter what day or time, any questions or problems you may have will be solved straight away.
After speaking to the proprietor arrangements will be made to visit you in your home, this will enable us to meet face to face, you will then be able to explain exactly what your requirements are, and if you have any concerns they can be discussed with confidence.
After meeting with you, you will then be presented with a personal cleaning schedule, this is a schedule of your requirements, it will also let you see exactly what duties your cleaner will carry out.
Throughout your time with us, we will always keep good communication with you. This will either be by telephone or meetings, as we like to make sure you are happy with your cleaner and their work. We believe good communication with the customer is a great benefit to yourself and the company.

Be assured after the time we have spent with you we will do our very best to make sure your home is cleaned exactly the way you want it. However if you are not completely satisfied, we will be more than happy to come back and re-clean no matter how small, absolutely free of charge. We are open 7 days a week, you are not restricted to times as we understand that 9 - 5 is not always convenient for yourselves.